Frequently Asked Questions (FAQ)

This FAQ section provides answers to common questions about Jewellery Management Software, including features, subscription plans, payments, and policies.

1. What is Jewellery Management Software?

Jewellery Management Software is a digital platform designed to help manage jewellery inventory, sales, billing, and reporting with ease and accuracy.

2. How do I sign up for Jewellery Management Software?

You can sign up by visiting our official website, clicking on ‘Sign Up’, and completing the registration form.

3. What subscription plans are available?

We offer One-Time, Half-Yearly, and Yearly subscription plans with GST included.

4. How can I make a payment for my subscription?

We accept UPI, Credit/Debit Cards, Net Banking, Wallets, and Bank Transfers.

5. Is there an option for auto-renewal?

Currently, auto-renewal is not enabled under the one-time offer. Future versions may support it.

6. Can I cancel my subscription?

Yes, you can cancel before the renewal date if you're on a recurring plan. One-time payments are non-cancellable.

7. Is my payment refundable?

Payments are non-refundable as per our Payment & Refund Policy.

8. What is the refund process?

Refunds (if applicable) are processed within 7–10 business days after approval.

9. How does the referral program work?

You get a unique referral link. Share it, and when a new user subscribes using your link, you receive rewards.

10. Can an existing user apply a referral link later?

No. Referral links must be used during registration and within 7 days of signup.

11. What are the benefits of referring someone?

You may receive discounts, cashback, or other rewards based on the referral policy.

12. How do I track my referrals?

Go to your ‘Referral’ dashboard in your account to monitor status and rewards.

13. How does Jewellery Management Software ensure data security?

We use encryption, SSL-secured transactions, and regular backups to protect your data.

14. Is my financial or business data shared with third parties?

No, we never share personal or business data without your consent.

15. What happens if I forget my password?

Click ‘Forgot Password’ on the login page and follow the steps to reset it securely.

16. Can I use Jewellery Management Software on multiple devices?

Yes, the platform is web-based and can be securely accessed from multiple devices.

17. Does the software support different languages?

Currently, we support English. More languages will be added in future updates.

18. Can I export my sales and inventory records?

Yes, you can export PDF, Excel, or CSV reports from your dashboard.

19. How do I update my account or business details?

Go to ‘Profile Settings’ in your account to update your personal or business information.

20. Is customer support available?

Yes, contact us anytime at:
📧 support@jewellerymanagement.com
📱 +91 99507 10319

21. What should I do if I face technical issues?

Reach out to our technical support or visit the Help & Support section for solutions.

22. Can I integrate third-party apps?

Currently, third-party integrations are not supported, but may be introduced in future versions.

23. What happens if my subscription expires?

Your access will be restricted until you renew your subscription.

24. Is a free trial available before purchasing?

We occasionally offer free trials during promotional campaigns. Check our website for updates.

25. Where can I find software updates or new feature announcements?

Visit the ‘Announcements’ section or subscribe to our newsletter for the latest updates.